Hook’d Store Policies


Thank you for visiting and shopping at Hook’d Pier Bar. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Hook’d Pier Bar ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Hook’d Pier Bar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Hook’d Pier Bar is is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.


If you are not entirely satisfied with your purchase, we’re here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us:

16201 Front Beach Rd
Panama City Beach, FL 32413
(850) 233-8232


Last updated: September 4, 2019

Hook’d Pier Bar (“us”, “we”, or “our”) operates https://www.hookedpierbar.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.


Cookies are files with small amount of data, which may include an anonymous unique identifier.

Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

16201 Front Beach Rd
Panama City Beach, FL 32413
(850) 233-8232

Jon F
Jon F
19:46 14 Jun 21
Surprisingly great food and service! Affordable prices too.
14:01 13 Jun 21
Cody was a fantastic waiter! He really Hook’d us up! Our party had a great time, even when it rained. Thank y’all for the great food and memories!
Kaleb Curl
Kaleb Curl
14:01 13 Jun 21
Fantastic experience all around. Most fun birthday dinner we've ever had! Thanks Cody for being patient and supporting our table's neediness!The night was almost off to a bad start. The hostess told us they were out of Mahi. When I told Cody, he had kind of a sad look on his face. Immediately, he looked at me and said "brb" and he took off running down the pier after paying the fee to get on it with his own tip money. While running down the pier, Cody snatched a harpoon from a local, a snorkeling kit from an 8 year old, and swan dived into the water with force. Off Cody went, reverse butterfly stroking into a vicious tropical storm. Having already fended off multiple sharks by way of using a harpoon as a lightening rod to redirect the force of the skies into the cold hearts of the aggressive sea life, Cody proceeded to swim down 23 meters deep to find the one and ONLY Mahi to ever grace the Gulf Coast at PCB. Believe it or not, out of respect for Cody, the Mahi swam right into his loving arms, knowing its life was going to be ended by becoming 2 Mahi tacos for me, delivered by Cody. All of this happened in no more than a minute and a half, including the graceful slaughtering and marinating of what had then become jerk Mahi tacos. Needless to say, when Cody returned, he absolutely delivered. Best tacos of my life met with the best and most genuine service I've ever received. Truly a fantastic experience I won't soon forget.
Evan W
Evan W
13:48 13 Jun 21
Our man Cody took care of us, sheltered us and guided us through the dining experience! GIVE THIS MAN A RAISE!
Zac Riddick
Zac Riddick
13:33 13 Jun 21
We love Cody!! Celebrating our friends birthday, we decided to brave the torrential downpour and eat in the rain. The drinks, food and staff made it an awesome time. Food was great, our waiter Cody killed it, would definitely return!